Completed -
CloudSigma would like to inform you that one of our internet service providers for the Honolulu cloud location, successfully performed maintenance of their network. More precisely, our provider reloaded their router to enhance memory configurations in order to improve network reliability and to prevent future service interruptions to customer services.
All support activities were conducted under the direct supervision of CloudSigma’s Support and Operations staff.
IMPACT:
During the maintenance, a brief interruption occurred while the traffic was rerouted through our second line.
While it is important such maintenance to be performed to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Subscribe for free email or SMS alerts of outages & maintenances at
https://hnl.status.cloudsigma.com/.
Contacts:
If you have any questions in regard to this email, please contact our support department via our live chat
https://hnl.cloudsigma.com/ui/ and/or email
support@cloudsigma.com.
Sep 18, 13:04 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 10:00 UTC
Scheduled -
CloudSigma would like to inform you that one of our internet service providers, for the Honolulu cloud location, is going to perform a planned maintenance of their network. The actual works are scheduled to take 8 hours in total. During the maintenance, our provider will reload their router to enhance memory configurations in order to improve network reliability and to prevent future service interruptions to customer services.
All support activities will be conducted under the direct supervision of CloudSigma’s Support and Operations staff.
IMPACT:
In the 8 hours’ time window, a brief interruption is expected to occur while the traffic gets rerouted through our secondary line.
While it is important such maintenance to be performed to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Subscribe for free email or SMS alerts of outages & maintenances at
https://hnl.status.cloudsigma.com/.
Sep 11, 00:15 UTC