[HNL] Emergency ISP Network Maintenance
Scheduled Maintenance Report for hnl
Completed
CloudSigma would like to inform you that one of our internet service providers CenturyLink, for the Honolulu cloud location, performed the emergency network maintenance successfully. The maintenance was a part of a large scale project that aimed to upgrade cards on their IP platform. The actual works took 4 hours in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
Some customers may observed a brief interruption of the network connectivity during the maintenance. The traffic was automatically re-routed through our backup provider.
Posted Dec 12, 2019 - 14:28 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 12, 2019 - 10:01 UTC
Scheduled
CloudSigma would like to inform you that one of our internet service providers, for the Honolulu cloud location, is going to perform an emergency urgent maintenance as part of a large scale project to upgrade cards on their IP platform. The actual works are scheduled to take 4 hours in total.. This hardware replacement will mitigate an existing defect that has previously caused instances of traffic being dropped. This project will increase network reliability and avoid future network

All support activities will be conducted under the direct supervision of CloudSigma’s Support and Operations staff.

IMPACT:
Please note that there may be a brief disruption of the Internet connectivity as traffic automatically reroutes through one of our other lines.

While it is important such maintenance to be performed, as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Posted Dec 11, 2019 - 22:25 UTC
This scheduled maintenance affected: Honolulu Cloud.